FAQ's

FAQ'S!

Can I drive on the highway with it?

Absolutely! Tested extensively on highways up to 80MPH.

Can I install it myself?

You sure can. Our products require no tools and are designed for fast installation so you can focus on the adventure and less on the set up. Here's a helpful video for your Air-Topper® installation, and Air-Carrier® installation!

How long does it take to inflate?

Anywhere from 10 minutes with an effortless Electric Air-Pump, or about 20 with the included hand pump. Maybe 40 if you get distracted. A great hack from the TipJar, if you have a shop vac, plug the hose into the exhaust port of the shop vac and use it to fill most of the way. To accomplish this you have to push the valve stem down and turn clockwise to keep the valve open, inflate with shop vac hose by putting it over the valve and holding firmly. Once you get it mostly full of air quickly remove the hose and rotate the valve stem counter clockwise to close. Finally, connect the hand or electric pump hose and inflate to the recommended psi.

Will it pop?

While anything inflatable can be punctured by sharp objects, your FLATED® product probably won’t pop. We are using military grade PVC Drop Stitch materials that have been used for decades for whitewater rafts, inflatable SUP’s and emergency devices. It's built to take a dramatic beating, just keep it away from knives and don't let anyone use it for target practice. If it does get punctured, all FLATED® products include a simple patch kit!

How do I know what size do I need?

Air-Carrier®s fit pretty much any 4 door vehicle, RV, Van, Jeep, or UTV with a roof. Air-Topper®s and Air-Deck®s are sized by their bed length and width. We have a helpful year, make and model search here. PLEASE measure your vehicle and check the size chart on the product page. If you have any questions email your bed measurements to info@getflated.com and we will steer you to the correct size. Our products are universal so they fit a range of vehicles. Depending on your trim, your model and any other aftermarket installs, the fit can vary a few inches. The AirTopper® will still keep your bed dry and your road trip rolling even if it isn’t a precise fit.

What is the warranty?

All FLATED products are covered by a two year, unlimited miles warranty. If anything fails on your product that is due to a manufacturer defect we will gladly replace your product with a new one. More information here.

How does the pressure hold in a range of temperatures or elevation?

FLATED® products have been tested and used in a wide range of temperatures from -40 to 110 degrees F. Air pressure is NOT greatly reduced when cold or warm however checking the PSI to maintain optimal pressure is recommended when changing 20°. You may need to add or release a small amount of air when temperatures initially change. If left stagnant and in direct sunlight and becomes hot to the touch, check the PSI. If you’re planning a trip that varies in elevation and temperature, we recommend starting at 5 psi!

How much weight can it handle?

While the AirTopper® can handle over 300 lbs while stationary, at highway speeds do not exceed 150 lbs of evenly distributed weight on the Air-Topper®. Make sure your roof load is secured property and never attempt to transport any abrasive materials on the roof of the Air-Topper®.

Does it lock?

We do not provide a lock. Store your valuables inside your vehicle.

Is the Air-Topper® waterproof?

The Air-Topper® itself is waterproof! The connection point on the bed rails depends on your bed liner and install. With proper installation the Air-Topper® will be water tight on 95% of trucks on the market without any additional modification. If you are noticing leaking, please reach out to Info@FLATED.com for recommendations on how to make it fit watertight! If you have a front bedrail that is lower than the side rails, you may want to add some bulb seal.

Can the Air-topper® be used with a tonneau cover?

Possibly. The Air-Topper® requires full access to the truck's bed rails as well as the bulkhead wall rail closest to the cab. In most cases it works with the railings and the cover just needs to be removed.

What comes with my products?

All FLATED® products include everything you need to install. A carrying bag, hand pump, repair kit and instructions. Each individual product will include all necessary straps to secure your product properly. Roof top pads are NOT included with the Air-Carrier® and can be purchased separately.

How do I maintain my FLATED product?

Great Question!! This is a piece of gear, and requires maintenance. Regardless if you're choosing to use this full time or temporary, keeping your inflatable products maintained is necessary to make it last forever. Here's our maintenance instructions! We advise against bringing your FLATED® product through an automatic carwash.

What is the lead-time?

We’re a stocked item! Everything ships the following business day unless noted when adding a product to your cart. Shipping rates and estimated time for delivery is calculated on the check out page.

Can I work with FLATED®?

We are always looking for Dealers, Pro Staff and Affiliates to work with! Interested in something else? Shoot us an email - Info@Flated.com

Can I use the FLATED® products as a raft?

No! FLATED® products are not designed or intended to be used as floatation devices. Any such use or abuse will void the warranty of your product. Using it as such would be considered unsafe. And be sure to tag us @FLATED if you do!

I didn't find my question here!

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